Q: What is your MOQ?
A:1 set.

Q: How long is your delivery time?
A: Generally it is within 3 working days after receiving the payment if the goods are in stock. Or it is 5-10 working days if the goods are not in stock, depending on order quantity.
Q: How to choose suitable equipment ?
A:tell us your work flow and requirements ,then we will recommend you suitable equipment according to yourrequirements, application experience and feedback from our clients.

Pre-sale service
24hours online to ensure quick response to customers' inquiry or online message;
Guide customers to choose the best suitable machine model;
Offer detailed specification and competitive prices;
Contract execution
Machine production will be arranged strictly according to the contract;
Machine photos will be sent to you for inspection during production;
Send customs clearance documents by DHL;
Update latest news after delivery and prepare customs clearance;
After-sale service
12 months warranty except for wear parts;
Broken spare parts (except for wear parts) will be sent for free due to quality problems;
In time response to customers technical problems;
New products update for customers' reference

All the ice making machine,ice cream maker,Usually we ship 1% easy broken spare parts for free of charge,ice machine compressor is 3 year guarantee and other parts 1 year guarantee.If our machine have quality problem in your country because of our real mistake,our company accept the replacement any time,our company pay for all the extra cost loss caused to your company.